Tony Nguyen

Tony Nguyen

Designated Support Engineer, Amazon Web Services · Northern Virginia

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Summary

Support engineer at AWS specializing in Amazon RDS and database services, working with enterprise customers through AWS Unified Operations. B.S. in Cybersecurity Engineering, with a focus on cloud security.

Experience

Designated Support Engineer, Unified Operations · Amazon Web Services

Mar 2024 – Present
  • Provide designated technical support to enterprise customers on Amazon RDS and related database services.
  • Write customer-specific playbooks for database engine upgrades and data migrations.
  • Run operational readiness reviews of customer database environments ahead of upgrades and peak traffic.

Junior Network Engineer · George Mason University

IT Specialist · NexTec Inc.

Education

M.S., Computer Science (Online) · Georgia Tech

Starting Spring 2027

B.S., Cybersecurity Engineering · George Mason University

Certifications

  • AWS Certified Solutions Architect – Professional (2026)
  • AWS Certified Security – Specialty (2025)
  • AWS Certified Solutions Architect – Associate (2024)
  • AWS Certified SysOps Administrator – Associate
  • AWS Certified AI Practitioner
  • CompTIA Security+

Skills

Cloud & Databases: AWS, Amazon RDS, Database upgrades and migrations, Operational readiness

Security: Cloud security, Cybersecurity engineering